❓ What does the $99 enrollment fee cover?

It covers your Renter Prep Packet — including credit/background support, profile creation, and connection with a Sphere agent. You’ll also get listing alerts, touring guidance, and application support.

❓ Is the $199 agent fee required?

Only if you choose to work directly with a Sphere agent for tours and application submissions. That fee is reimbursable if:

✅ The property manager pays our commission, or
✅ You later buy a home with a Sphere agent

❓ Do I get all my fees back?

Yes! You can earn back up to $299 in enrollment + agent fees through Sphere’s renter loyalty credit — either when a landlord pays our fee or when you purchase with Sphere.

❓ Do I have to use a Sphere agent?

Not at first — many renters only use us to build their Renter Packet and search smarter. But if you want us to tour homes or represent you in a lease, then an Agent Employment Agreement and $199 representation fee applies.

❓ What if I have bad credit?

No problem. We’ll connect you with a Sphere-approved lender in your ZIP Code who can help with credit repair and a long-term plan toward homeownership.

❓ Can I use my Renter Packet for listings I find online?

Absolutely. We build your profile so it can be submitted to any property manager or landlord — on or off the MLS.

❓ Do you show homes with applications already submitted?

No — we avoid touring homes that already have accepted or pending applications. This saves you money on non-refundable application fees and wasted time.

❓ Will I need to fill out a separate landlord application?

Sometimes. While our Renter Packet helps streamline the process, each property manager sets their own requirements. We’ll help you navigate both.